Travel Reservationist (Herndon, VA)

A-TEK, a private IT Government contracting firm, is seeking Travel Reservationists to support traditional flight and hotel reservations, utilizing the native SABRE computer reservations system. The individuals hired for these positions will be full-time employees of A-TEK, Inc.  Hourly rates for this position start at $19.00 per hour with paid insurance and much more!  In addition, these positions provide an opportunity for advancement.

Individuals hired for these positions will be subject to a Government background investigation and must obtain a favorable employment suitability determination. U.S. Citizenship required.

Employee BENEFITS:

The individuals hired for this position would be eligible to participate in our rich benefits package which includes approximately 90% employer-paid premiums for all employee coverage.  The company also supplements the premium payment for spouse and/or dependents coverage under each of the health-care insurance plans only. Most benefits are effective on the first of the month following the date of hire. The following outlines the benefits provided to full-time employees:

• Medical Insurance and Prescription Benefits – 3 Plan Options available under Anthem BC.BS PPO
• Dental Insurance – 2 Plan Options under SunLife
• Vision Insurance (Vision Service Plan)
• Life Insurance (1x annual salary up to $100k max)
• Accidental Death & Dismemberment Insurance (1x annual salary up to $100k max)
• Long-Term Disability
• Short-Term Disability
• Professional Development/Tuition Assistance/Professional Associations ($10,500 per year)
• 401(k) Plan
• Premium Only Plan
• Paid Leave beginning at 15 days per year
• Paid Holidays at 10 days per year
• Direct Deposit in up to 3 different accounts

POSITION Description:

The Travel Reservationists will be tasked with the following responsibilities:

• Create and ticket a passenger name record, utilizing the native SABRE reservations system.

• Change flight/hotel itineraries and tickets on an immediate or emergency basis, as requested by management.

• Book and ticket flight and hotel reservations.

• Review and work reservations lists for missing seat assignments, problem reservations and other issues effecting reservations.

• Rapidly negotiate the native SABRE reservations system to display flight availability, decode/encode airport codes and cities, retrieve seat maps and reserve specific seat assignments, book and ticket air segments for flights, access and retrieve data utilizing the scheduling system.

• Identify any discrepancies reflected on the reservations list.

• Answer incoming calls.

• Clearly articulate and coordinate schedules with applicable affected airlines.

• Reservation staff must demonstrate, by actions and output, a working knowledge of each airline's specific procedures.

• Process flight cancellations and rescheduling as appropriate.

• Reserve hotel accommodations internationally or domestically as directed.

• Exceptional attendance and punctuality are required.

 

REQUIRED QUALIFICATIONS:

• Minimum of 5 years Native SABRE, Apollo, WorldSpan, or Amadeus CRS, primarily working with flight booking/ticketing and hotel reservations.
  • Experience must be within the last 7 years

• Minimum three (3) years experience in a Corporate Travel Agency/Office and/or Airline Reservations Call Center environment.

• Proficient in Microsoft Excel, Word, and Outlook.

• Good Oral and written communications skills.

• Write and speak fluent English.

• Excellent organizational and administrative skills.

 

EDUCATION / CERTIFICATION:

• High School diploma or GED required.

• College degree and/or travel certification preferred.

Background Investgation:

• Individuals hired will be subject to a Government investigation for an Employment Suitability Determination. 

• US Citizenship required.

OTHER POSITION DATA:

Position Type:      Full Time, Hourly Employee

Location:               Herndon, VA

Work Hours:         Center is a 24-7-365 environment, which includes weekends and holidays on a rotation basis.  Employees work
                                one of the following shifts, but are required to begin work on the 3rd shift.

                                1st shift – 7:00 am to   3:30 pm
                                2nd shift – 3:00 pm to 11:30 pm
                                3rd shift – 11:00 pm to   7:30 am

Hourly Pay Rate:  Commensurate with skills and experience

 

SPECIAL NOTE:  A Referral Fee is paid for qualified individuals who are hired.  See our Candidate Referral form posted on our website (www.a-tek.net) for more details.

 

RESUME SUBMISSION REQUIREMENTS:

1. Submission MUST include your Hourly Pay Rate requirement.

2. Include a reference to job #RESV-K1400.

3. Email your Resume to traveljobs@a-tek.net or fax to 703-669-1109. 

 

A-TEK, Inc. is not a recruiting agency
and will not disclose any of your personal information to any outside party.

 

EOE/M/F/V/D