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CIO-SP2 Innovations - HHSN263999900057I
(formerly 263-01-D-0084)

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9 Task Areas

General Information

A complete copy of the NIH ImageWorld2 Contract can be found on the NITAAC Web page at http://nitaac.nih.gov

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The A-TEK Team

A-TEK's CIO-SP2 Team consists of 10 highly experienced firms with a world-wide presence, proven management tools and processes, and a solid performance record –

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The A-TEK Support Contacts

Questions? Please contact A-TEK to assist with YOUR total IT solutions!

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Breadth of Services

The National Institutes of Health (NIH), National Information Technology Acquisitions and Assessment Center (NITAAC), through this procurement, provides a contract vehicle for acquiring a wide range of Information Technology (IT) products, services and solutions for the Institutes and Centers of the NIH and all other Federal Agencies. The focus is to proactively address issues deemed vital to the Federal Government and specifically to provide support to the Chief Information Officer (CIO) function in its critical role of helping the Federal Agency executive to deliver results (relative to program performance and costs) in the new millennium. This contract is intended to cover the gamut of IT efforts. The following 9 task areas and examples of the types of tasks included under each are listed below. Other IT tasks, as required, may be obtained under this statement of work.

The items listed under each Task Area are REPRESENTATIVE of the type of work identified to be within the scope of CIO-SP2.

Task Area 1 — Chief Information Officer (CIO) Support
  1. Agency Information Technology Architecture (ITA) Support
  2. Program Analyses (including Cost/Benefit Analysis and Cost Effectiveness Analyses
  3. Grants Management and Administration Application
  4. Market Research
  5. Total Cost of Ownership (TOC) Studies
  6. Stakeholders Analyses
  7. A-76 Studies
  8. Workforce Management
  9. IT Organizational Development
Task Area 2 — Outsourcing
  1. Program Management
  2. Transition Planning
  3. Management of Call Centers
  4. Hardware and Software Configurations
  5. Network Operations and Web Management Support
  6. Leasing of Hardware and Software
  7. Tools and Applications (incl. Application Service Provider)
  8. Infrastructure Networking
  9. Capacity Management
  10. Data Base Administration and Data Storage Management
  11. Backup and Recovery Services System Console Operations
  12. Production Control
  13. Mission Management Support
  14. Information Assurance
  15. Hardware/Software Maintenance
  16. Asset Management
  17. IT Acquisition Management
  18. Technology Infusion
  19. Desktop Computing as a Unified Service
  20. Managed IT Services Support
  21. IT Impact Analyses
  22. Workflow Management
  23. ISO 9000 Analyses and Implementation Support
  24. Business Processes
  25. Solution Leasing
Task Area 3 — IT Operations and Maintenance
  1. Operational Support
  2. Software Support
  3. Network/Hardware Support
  4. Technical Support
  5. LAN/WAN/MAN
  6. Telecommunications (Data, Voice, Images, including Wireless)
  7. Help Desk/IT Assistance Hotline
  8. IT Service Management
  9. Network Management
  10. System Management
  11. Asset Management
  12. Electronic Software Distribution
  13. Electronic Software Licensing Services includes license: deployment, management, tracking, upgrading, etc.
  14. IT Maintenance
  15. Web Technology
  16. Client/Server Operations
  17. IT Training
  18. IT Operation and Maintenance Planning
  19. Server Consolidation
  20. Office Automation Software Support
  21. Organizational Change Management Support
  22. IT Logistics Support
Task Area 4 — Integration Services
  1. Gap Analysis
  2. Benchmarking
  3. Business Process Reengineering
  4. Test and Evaluation Services
  5. Financial Analysis (Make/Buy Decisions)
  6. Feasibility Studies
  7. Trade Studies
  8. System Design Alternative (SDA) Studies
  9. Archival Analyses
Task Area 5 — Critical Infrastructure Protection and Information Assurance
  1. Critical Infrastructure Asset Identification
  2. Information Assurance of Critical Infrastructure
  3. Risk Management (Vulnerability Assessment and Threat ID)
  4. Critical Infrastructure Continuity and Contingency Planning
  5. Physical Infrastructure Protection
  6. Information Systems Security
  7. Information Assurance
  8. Emergency Preparedness
  9. Training and Awareness Programs
  10. Exercises and Simulation
  11. Disaster Recovery
  12. Security Certification and Accreditation
  13. Crypto Systems
  14. Record Management
  15. Public Key Infrastructure
  16. Electronic Messaging
  17. Digital Libraries
  18. Intelligent, Automated Data Collection and Analysis
Task Area 6 — Digital Government
  1. Business Intelligence
  2. Customer Care
  3. Customer Relationship Management
  4. Data Mining
  5. Data Warehousing
  6. Decision Support/OLAP
  7. Electronic Commerce (EC)/Electronic Data Interchange (EDI)
  8. Internet/Intranet/Extranet
  9. Knowledge Management (IT-based sharing/storing of agency individuals' knowledge
  10. Performance Measurement
  11. Personalization (IT-Enhanced Customer Interaction)
  12. IT –Enhanced Public Relations
  13. Strategic Planning
  14. Web Development and Support
  15. Workflow Management
  16. Records/Document Management
  17. IT –Enhanced Public Outreach Services
  18. B2G Solutions
Task Area 7 — Enterprise Resource Planning
  1. Business Transformation (BT)
  2. IT Software Package Selection (PS)
  3. ERP Package Implementation
  4. Supply Chain Package Implementation
  5. Streamlined Package Implementation
  6. ERP IT Infrastructure
  7. ERP End User Training
  8. Network Planning
  9. ERP Installation and Tuning
  10. Capacity Planning and Performance Load Testing
Task Area 8 — Clinical Support, Research and Studies
  • The contractor shall operate and maintain IT systems, IT equipment, hardware, software, IT processes, and IT procedures that support Government clinical and research activities. The objective is to directly support researchers and clinicians by performing health care systems studies, and providing operational, technical, and maintenance services for the systems, subsystems, and equipment that interface with and are extensions to information systems. This task area provides support to intramural researchers (computational bio-science, etc.)

Task Area 9 — Software Development

  1. Administrative and General Decision Support Software
  2. Program Evaluation Software
  3. Clinical Protocol/Quality Assurance Decision Support Software
  4. GIS-Enhanced Planning and Program Evaluation Software
  5. Multimedia Software for Patient Education
  6. Multimedia Software for Staff Education
  7. SEI/CMM Analyses and Implementation Support
  8. Customized software applications
  9. Database applications
  10. Other solutions not available in off-the-shelf modular software applications

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Task Order Steps for Service

1. CUSTOMER Defines the Requirement
Customer submits Task Order Requirements Package (TORP) to NIH
  1. Statement of Work (SOW)
  2. Customer & CO Points of Contact
  3. Independent Government Cost Estimate
  4. Proposal Instructions/Due Date (5 days after posted)
  5. Evaluation Criteria
  6. Fair Opportunity to Be Considered/Exception
  7. Funding Intentions (options)
2. NIH Posts RFP To Prime Contractors
  • NIH assigns CIO-SP2 Tracking Number & sends e-mails
3. CONTRACTOR(s) Submit Proposals to Customer
  • Proposals sent electronically (5 days after posted)
4. CUSTOMER Evaluates & Selects Contractor
Customer submits Solution Recommendation Document Package (SRDP) to NIH
  1. Revisions to TORP (if any)
  2. Copy of all proposals received
  3. Evaluation data for each proposal
  4. Source selected & rationale
  5. Identify Customer CO's Order Number
  6. Identify funding & separate NIH 1% Fee (maximum)
  7. Signature of Accountable Management Official (AMO) - Customer or CO
5. NIH Sends Customer NITAAC Approval Letter
  • Receipt of all documentation acknowledged by NIH
6. Customer CO Issues Funded Order to A-TEK
  • A-TEK begins work, bills maximum 1% Fee to forward, & sends copy of order to NIH
7. Task Order Closeout
  1. Customer completes Past Performance Evaluation Report
  2. A-TEK submits Report with Final Invoice

A complete copy of the NIH CIO-SP2 Contract can be found on the NITAAC Web page at http://nitaac.nih.gov

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Labor Rates

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